Terms of service

Terms of Service

Welcome to Heiyam. By accessing or using our website, you agree to be bound by these Terms of Service. Please read them carefully before placing an order.

Products

We strive to ensure that all product descriptions, images, and pricing information are accurate. However, we reserve the right to correct any errors, inaccuracies, or omissions without prior notice.

Orders

  • All orders are subject to acceptance and availability.
  • We reserve the right to cancel or refuse any order at our discretion.
  • If an order is canceled after payment has been made, a full refund will be issued.

Pricing and Payments

  • All prices are listed in Pakistani Rupees (PKR).
  • Prices and promotions may change without prior notice.
  • Payment must be completed before an order is processed and shipped.

Shipping

  • Delivery times are estimates and may vary depending on location and courier services.
  • We are not responsible for delays caused by couriers, weather conditions, or circumstances beyond our control.

Returns and Refunds

  • Returns and refunds are governed by our Refund Policy.
  • By placing an order, you agree to the terms outlined in the Refund Policy.

Intellectual Property

All content on this website, including logos, images, text, product descriptions, and designs, is the property of Elyscents and may not be copied, reproduced, or used without permission.

Limitation of Liability

To the maximum extent permitted by law, Elyscents shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our products or website.

User Conduct

You agree not to:

  • Use the website for any unlawful purpose.
  • Interfere with the operation or security of the website.
  • Provide false or misleading information when placing orders.

Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time. Changes will become effective upon posting on this page.

Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of Pakistan.

Contact Us

If you have any questions regarding these Terms of Service, please contact us via WhatsApp at +92 301 9494151.